Contact Our Support Team

Find Us On The Map

Our administrative headquarters are situated at Arnold, Maryland, United States. We coordinate our international servers and social gaming services from this hub. Below you can view our exact geographic location on the map.

Customer Service Standards

At trafficavenuellc, we pride ourselves on providing high-quality support. We operate 24 hours a day, 7 days a week, focusing on resolve times of under 12 hours for all verified accounts. Whether you have questions regarding the virtual slot mechanics of Shadow Forest, need help recovering your account password, wish to inquire about the monthly coin subscription packages, or want to discuss self-exclusion options under our Responsible Gaming policy, our dedicated customer service representatives are ready to assist.

Please note that we do not offer support for real money payouts or financial betting. Since our platform is 100% free and dedicated to social entertainment, we cannot process requests related to withdrawals or deposits. For any transaction inquiries related to your voluntary subscription package, please include your transaction reference number and subscription date so that our team at Traffic Avenue LLC can retrieve your invoice and resolve your inquiry swiftly.

For general questions, you can also engage with our automated AI Guide Chatbot. The chatbot is available at the bottom right corner of every page and is programmed to address issues related to rules, address verification, coin claims, and general navigation instantly. We welcome player feedback and use it to roll out upgrades for our social casino lobby.